device not showing up after battery change

[jared6979]

Hello,

I recently changed the batteries in my wire free arlo camera and now it is no longer showing up in my devices. I sync the camera to the base station but when I sign in to my account it doesnt show up. It wont record either. I cant even update the firmware because the device is not listed in my settings.

[Drake3287]

Pop the battery in and out again and try reclosing the battery door. For many people this works, sort of like rebooting it.

[TomMac]

if removing and replacing the battery doesn't work...

Go to settings for that camera, use REMOVE DEVICE,

reboot the base via the power button

re-sync the camera back as if new

[1979]

I recently changed the batteries in my wire free arlo camera and now it is no longer showing up in my devices. I sync the camera to the base station but when I sign in to my account it doesnt show up. It wont record either. I cant even update the firmware because the device is not listed in my settings.

[jguerdat]

Try power cycling your base. Also, reinsert the batteries in the camera, being sure to not push them down - just let the battery door push them into place.