chrome software changes

[clchristiansen]

seems to have just been changed.  I can no longer select a mode and I lost most of my saved videos.  And I no longer seem to have an option to download or share a video.  What's up?

[TomMac]

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clchristiansen wrote:

seems to have just been changed.  I can no longer select a mode and I lost most of my saved videos.  And I no longer seem to have an option to download or share a video.  What's up?

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It's not Chrome,, there was a new software update this past week...

read some of the new info, most old thing are still there, just moved

https://community.netgear.com/t5/Buying-Options-Tips/New-Arlo-App-A-Quick-Guide-to-New-Features/td-p...

https://community.netgear.com/t5/Buying-Options-Tips/FAQ-on-new-system/td-p/1024721/jump-to/first-un...

https://community.netgear.com/t5/Buying-Options-Tips/How-do-I-adjust-motion-and-sound-sensitivity/td...

[clchristiansen]

I lost video i wanted to keep with the upgrade.. Also I no longer have an option to undelete something and the info about amount of space used is gone.

[clchristiansen]

I lost video with the upgrade. Also I don't see any way of undeleting. And I can't find how much space I'm currently using. So some things have changed I believe.

[jguerdat]

There is no longer a space issue, only the number of days, so don't sweat it.  The undelete function was removed likely due to complaints from others who didn't want it, seen as a privacy issue.  It's best to download your videos proactively rather than to rely on anything that isn't under your control.  If the previous videos are important, a trouble ticket may get them back.  Alternatively, I have some Python scripts you can install (along with Python) that may be able to retrieve them  PM me your email address and I can send them to you.