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My arlo system tells me that my email does not exist and cant get help!
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1bmonitor,
Welcome to the community! Have you gone through the new system setup process and used the e-mail that it says does not exist? Please let us know!
JamesC
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Jdad75,
I have a few questions that might help us understand more about the issue you are having. What browser/mobile app are you using to try and log in? Did it just recently start behaving this way? Have you tried to isolate the issue to a specific device by trying to log in on a different device?
Please let us know!
JamesC
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This has happened to me couple of times too. I don't know why or how to fix. Did you find out?
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Maddie3,
Was there any consistency? Did it happen to you on a specific device or browser? Is it still happening?
JamesC
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Hey there JamesC, it hasn't happened lately, but it happened once on my PC and twice on my iPad. Not sure why, but seems to be ok. Is there something I might have done wrong?
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I used opendns and got set up for a new router and modem. I had a previous netgear genie and opendns account. I want to accomodate the new router. When I went to set up the netgear genie I could not log onto my router.
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I use OpenDNS with no issues. Maybe you need to reset the router back to factory configuration?