Arlo|Smart Home Security|Wireless HD Security Cameras

can't login to my Arlo to view

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RobB772
Tutor
Tutor

My old cell phone died and is no longer functional. When attempting to login from my windows laptop it returns that I have signed in from an unknown device whitch will be sent a link to verify its me to the phone that isn't functional. How do I correct this?

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StephenB
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@RobB772 wrote:

My old cell phone died and is no longer functional. When attempting to login from my windows laptop it returns that I have signed in from an unknown device whitch will be sent a link to verify its me to the phone that isn't functional. How do I correct this?


After the verification times out you will see an option to try another verification method.  Click on that and choose email.

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StephenB
Guru Guru
Guru

@RobB772 wrote:

My old cell phone died and is no longer functional. When attempting to login from my windows laptop it returns that I have signed in from an unknown device whitch will be sent a link to verify its me to the phone that isn't functional. How do I correct this?


After the verification times out you will see an option to try another verification method.  Click on that and choose email.