- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have had our system since the e d of January 2017, has been working exceptionally but arlo did an update on Sept 17th and our cameras are now not working correctly, have been on phone with support for e hours last night have a case I'd. Number, called back today spent many wasted hours on phone you g through the steps thery wanted, we had to literally move the cameras keep.in mind thus is on a farm and they wanted the cameras within 10 feet of the base,. Keep.in mind we were working fine untill their update on Sept 17, 2017. They are saying nothing is wrong, bull**bleep**. We have over a thousand dollars invested in this equipment and have told our friends about thus system. Support said if you are not will g to cooperate with us then we can not help. B.s., it was your update that took our system down. Another thing before this update we could seer the netgeat system on our network, guess what it's not there anymore, we told that they hide it now for security reasons. We asked for another base, we were told your base is working. If you see the middle light blinking on your base that means that they are updating something. We were told not to touch the base while this was blinking. We need help in getting our system back to correct running. We also we t back to where we brought the system, they agreed with us that netgears update on Sept 17th 2017, either it it dud not complete or was corrupt. They know something us not right with thus system so doesn't arlo stop playing games with us a d really help.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ranafarm,
From your brief description of the issue, it's not clear what you are experiencing that indicates the cameras are not working correctly. You indicate you already have a support case open, I encourage you to continue working with the support team to find a resolution. If you provide more detail on the issue you are experiencing, we may be able to further assist here on the community.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We were always 3 green lights..
So someone please tell us from Feb through 9.16.17 everything was working right. After 9.17.17 we have an amber flashing light.
The time stamp is now also working for correctly when that was running a day behind. . So again after working with customer support for 2 days the problem is not correctly fully. But it's better. We have over a 1000.00 invested in this system and also brought another system for our son
And referred many people to the arlo system.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
567 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
155 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
794 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
929 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,999 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,797 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »