camera shows 10 videos but only shows one of them in the library

[k8_02675]

I have two cameras. Both of them show a number of videos in the little green box on the left but only posts one of them in the library. How do I fix this?

[jguerdat]

I had the same problem some time ago which was cleared up. Apparently something has happened again or it wasn't a systemwide fix some you're the second one to post today of this problem. I contacted support directly and they fixed it in short order.

[k8_02675]

I'm having the same problen with the videos not posting. How do I contact support directly? I'm lost on this web page... Thanks for your help

[jguerdat]

Click on Support at the top right of this page and then Contact Support under Helpful Links, again at the top right of the page.

Or click on this:

http://www.arlo.com/en-us/support/contact.aspx