camera hookup to base station

[stevefb]

My camera has stopped tranmitting to the base station.  Also I noted that when I sign in a can't access my account or settings. I have reset everything and checked the batteries in the camera, all are good.  I only get 3 green lights on the base station where I think I used to get 4.

[TomMac]

Don't know what happened, but BTW, only 3 leds from the left are lit....

in order of easy>hard... try in order

1) try a diff device or browser ( like fire fox ), if phone delete app and reinstall

2) power button reboot the base, wait a few mins for it to come back

3) open / clse battery door on each camera , resync if needed

4) reset the base by holding the reset button about 10 sec, let base come online, sync cameras as new

[jguerdat]

Whoa! This is in the Arlo Go section!

The first things I'd try would be logging out and baclk into the interface.  Also, try both the app and a browser.  Power cycle the base.

There should only be 3 green LEDs - power, Internet and camera.

Tell us more about exactly what you tried.  More details are better.