bought second hand & cant get it to link

[Melsand1]

I bought a system second hand & cant get it to load

[jguerdat]

Try a reset, holding the reset button on the base until the LEDs flash amber.  Let it reboot - do you get 2 green LEDs, power and Internet?  Can you then add the base to your account?  Details.

[JamesC]

Melsand1,

Adding to the above suggestion, did the user you bought it from remove the base station from their account? This must be done to release the S/N allowing it to be claimed on the new account.

JamesC