Arlo|Smart Home Security|Wireless HD Security Cameras
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arlo wireless outdoor camera

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  • ‎2016-06-04 07:24 AM
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kroche542
Follower
Follower
‎2016-06-04 07:24 AM

I have my camera mounted out front of my house and the image is coming in with a pink color as if it has a pink filter. Not sure why that is happening. All the other cameras are working fine. Thanks for any help.

 

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Bearscreek
Apprentice
Apprentice
‎2016-06-04 06:39 PM

I had two cameras do the exact same thing within three or four days of each other, probably. You'll need to contact support, and they will replace it for you, as long as it's still within the warranty period. I actually think it's because the infrared for nighttime vision gets stuck or something like that, but I'm really not sure. 

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JamesC
Community Manager
Community Manager
‎2016-06-06 11:23 AM

kroche542,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC
 

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