Arlo|Smart Home Security|Wireless HD Security Cameras

arlo iphone app uses half screen in live view when phone rotates, just this camera, others ok

Reply
Discussion stats
  • 3 Replies
  • 2827 Views
  • 0 Likes
  • 4 In Conversation
Evansfam
Follower
Follower
3 REPLIES 3
jguerdat
Guru Guru
Guru

What about if using a browser?  Have you downloaded the video to see if it's actually in the video or something to do with the app?  Have you reinstalled the app? 

 

If it's really there in all cases, try removing the camera from Settings, My Devices, open and close the battery door to reset the caamera and resync.

TomMac
Guru Guru
Guru

If it is just the ONE camera...

In settings, remove the camera (REMOVE DEVICE), open and close the battery door, then bring the camera back as if new ( sync )

--------------------------------------
Morse is faster than texting!
--------------------------------------
JamesC
Community Manager
Community Manager

Evansfam,

 

Are you still seeing this behavior after trying the suggestions above? Please let us know.

 

JamesC