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haldborg
Aspirant
Aspirant

the doorbell rings fine via arlo audio doorbell but it before sound then can't hear who is ringing it's both ways using oneplus 12 looking for another doorbell that works

still getting tired that it doesn't work anymore still getting mad at you

it's been working for 2 years

soon an iphone 17 pro max for me

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haldborg
Aspirant
Aspirant

now both ways sound works in my mobile also in speaker who is ringing at doorbell

arlo app works just fine

View solution in original post

8 REPLIES 8
BrookeN
Arlo Moderator
Arlo Moderator

Have you tried removing the camera from the account, resetting it and then adding it back to the account. 

haldborg
Aspirant
Aspirant

has no cams inside, only audio door bell

jguerdat
Guru Guru
Guru

Same suggestion, though. Just ignore the "camera" and replace with "doorbell".

haldborg
Aspirant
Aspirant

before sound then can't hear who is ringing it's both ways think it jets system there is something wrong with reset arlo audio door bell and arlo hub arlo chime 2 only ringtone before sound in mobile doesn't work

BrookeN
Arlo Moderator
Arlo Moderator

Can you reach out to support via the app, they will be able to look into this further. 

haldborg
Aspirant
Aspirant

Screenshot_2026-04-08-17-18-52-32_b07d45108e326d19169bbaeabc36ea7a.jpg

 

can't hear side what people side to me both weigh no sound in speaker

BrookeN
Arlo Moderator
Arlo Moderator

@haldborg can you reach out to customer support via the app, please. 

haldborg
Aspirant
Aspirant

now both ways sound works in my mobile also in speaker who is ringing at doorbell

arlo app works just fine