Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Wireless camera not connecting

Reply
Discussion stats
  • 1 Reply
  • ‎2016-10-04 12:59 PM
  • 2498 Views
  • 0 Likes
  • 2 In Conversation
carin123
Follower
Follower
‎2016-10-04 12:59 PM
I have just bought a new system, with just one camera, hoping that it would work well and that I would add more cameras! But I have not been able to get it to work since a got it! In the app I followed all steps but then when I get to add device it state "sorry, we are experiencing an unexpected issue" and I've also tried to confirm my email address but I'm unable to complete this also as it states " resend registration failed to send" I don't know what else to do! The adverts made it look so easy!!
Labels:
0 Likes
Reply
Message 1 of 2
2,498
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2016-10-05 09:26 AM

carin123,

 

I have not been able to replicate the issue you are describing. Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

0 Likes
Reply
Message 2 of 2
2,460
Related Labels
Discussion stats
  • 1 Reply
  • ‎2016-10-04 12:59 PM
  • 2499 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.