Arlo|Smart Home Security|Wireless HD Security Cameras

Why is Arlo charging taxes for the annual service?

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User_Rob
Follower
Follower

I had my auto renewal happen a week ago and I noticed it was more than the $149.99 price.  I had a receipt sent to my email and I noticed I was charged a sales tax.  I live in Colorado and there are no taxes for services only actual physical products.  How do I request a refund for the taxes that should not have been collected?  Thanks

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.