Arlo|Smart Home Security|Wireless HD Security Cameras

What happens when my basic plan storage is full?

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UK_Arlo_User
Initiate
Initiate

Hi, what happens when my basic plan storage is full please?

 

My cameras stopped working yesterday and I noticed my 1GB storage was full. Did this cause my cameras to stop working? Or maybe i have another problem.

 

I thought the system just over-wrote the oldest video so i would continue to work.

 

Or is there a setting somewhere where i can control is behavior?

 

Thanks a lot.

3 REPLIES 3
JPC
Prodigy
Prodigy

For iOS App, You go to Settings --> Preferences --> delete oldest files to make room.. should be listed as an option.. Not sure if web browser has this option coz' there was before.. Hope this helps!

UK_Arlo_User
Initiate
Initiate

Hi, there's no such option. Either on the Web app or Android app.

 

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TomMac
Guru Guru
Guru

UK_Arlo_User wrote:

Hi, there's no such option. Either on the Web app or Android app.

 

 


There is on the web PC if you have above basic as your service plan

 

You should have gotton an email if that option was toggled even on basic.

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