What happens when my basic plan storage is full?

[UK_Arlo_User]

Hi, what happens when my basic plan storage is full please?

My cameras stopped working yesterday and I noticed my 1GB storage was full. Did this cause my cameras to stop working? Or maybe i have another problem.

I thought the system just over-wrote the oldest video so i would continue to work.

Or is there a setting somewhere where i can control is behavior?

Thanks a lot.

[JPC]

For iOS App, You go to Settings --> Preferences --> delete oldest files to make room.. should be listed as an option.. Not sure if web browser has this option coz' there was before.. Hope this helps!

[UK_Arlo_User]

Hi, there's no such option. Either on the Web app or Android app.

[TomMac]

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UK_Arlo_User wrote:

Hi, there's no such option. Either on the Web app or Android app.

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There is on the web PC if you have above basic as your service plan

You should have gotton an email if that option was toggled even on basic.