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What Is The Process After Given A Case Number With Support?

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Britta
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‎2018-09-10 06:48 AM

what is the process after we have been given a case #?

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jguerdat
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‎2018-09-10 07:00 AM

There should be correspondence going on. To make sure the case doesn't get prematurely closed, post your own update, even if it's not really an update, every 3-4 days.

 

You can also ask here.

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