Arlo Secure configure button on the web no longer works for Dashboard or Devices pages

[KachinaShadow]

On the Web Portal, in devices, when I try to rearrange the widgets and I click on the "three dots" there is no response from the cursor, yet the "plus" sign next to it, to add widgets, works just fine.

Strangely enough, when I add activity zones and click "done" the same thing happens...no response from the cursor but the "plus" sign, to the left of "done", to begin adding zones, works just fine.

You'll see that the three dots and the "done" both occupy the same part of the respective screens...almost as if there's a dead zone there. They both worked this morning but quit part way through the day.

[ShayneS]

The Arlo development team is actively investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

[ShayneS]

@MikeBravo 

If you can please make a new thread pertaining to this new symptom you experience, I can take a look in to it. 

[KachinaShadow]

@StephenB @jguerdat 

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@StephenB wrote:

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@jguerdat wrote:

It's working here on Chrome but there was another post recently stating that it didn't work for them on any browser. I wonder if it's somehow a regional thing. My web client shows version 6.5.0, if that matters.

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And working here on Edge (also 6.5.0)

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Still not working here...6.5.0 also. If it could somehow be a regional thing, I'm in SoCal 🤔

[MikeBravo]

Working now on all my browsers: ULAA, Comet, Maxthon, Brave, and Edge.

[ArloWatcher]

Mine also started working today. Would love to know what was wrong and how they fixed it.

[KachinaShadow]

@ShayneS 
All is well here...works now 😊

[ShayneS · Accepted solution]

Thank you for the feedback, This should now be resolved.