We are sorry, The system is experiencing an unexpected issue.

[NMCATT]

Whenever I try and sign up for a plan for my arlo system. I get an error message saying "We are sorry, The system is experiencing an unexpected issue.". I have tried via the app, google chrome, and firefox. I am tryting to sign up for the Elite billed yearly. I have tried multiple cards. 

[TomMac]

Are u in a country that supports a higher plan then basic?

[NMCATT]

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TomMac wrote:

Are u in a country that supports a higher plan then basic?

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I am in the US, currently have basic trying to upgrade to Elite.

[TomMac]

At one time in the past, I had a similar problem... The date on the card I used was incorrect and the problem locked me out ( anti phoney card? ).

I had to make a call to Netgear to clear the account to be able to use my card again.

Check with Support via email/phone in US

[JamesC]

NMCATT,

At what point are you getting the error message? Could you provide a screenshot?

Are you still seeing this error?

JamesC

[Rgb13]

I have same problem app works on my iPad but not on my phone and it used to

[jguerdat]

Try reinstalling the app.