Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

WIFI Security

Reply
Discussion stats
  • 1 Reply
  • ‎2016-05-09 06:22 AM
  • 2086 Views
  • 0 Likes
  • 2 In Conversation
tjk3yahoocom
Follower
Follower
‎2016-05-09 06:22 AM

When I turn on my DSL router WIFI password security the camera cannot base unit can not communicate to the router, is there a way to set the base unit up with the WIFI password to have the security on?  Look forward to your reply

 

Labels:
0 Likes
Reply
Message 1 of 2
2,086
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2016-05-09 09:14 AM

The base station can only communicate with the router via Ethernet. While you can see the base's SSID, you can't use it for anything. Only the cameras will connect to it.

 

If you must use WiFi to connect the base to the router (I.e. no Ethernet ports on the router) you can use a WiFi extender that has an Ethernet port.

0 Likes
Reply
Message 2 of 2
2,078
Related Labels
Discussion stats
  • 1 Reply
  • ‎2016-05-09 06:22 AM
  • 2087 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.