Viewing Videos - Arlo Website

[graham3j]

I used to be able to click on the llibrary and view my videos.  Now I have to download each one before I am able to watch them.  How can I fix this so I don't have this extra step each time I want to watch a video?

Thanks,

[TomMac]

Easiest thing to try is another browser... chrome or fire fox

[graham3j]

I only have a chromebook so can only use chrome.

[jguerdat]

Sounds like a limitation of the device or version of Chrome.  First, though, try restarting the Chromebook.

[graham3j]

I restarted the Chromebook, still will not play videos unless I download them first.

[jguerdat]

Is everything up to date (OS and browser)?  When was the last time updates were installed - did the problem start then?