Vidoes going green instead of playing

[LH]

Having watched a video clip pretty much straight away when you watch it again it shows all green and so do the other clips that are there  .If i go right out and log in again they are all back why is this ?

Thansk Linda

[JamesC]

LH,

Were you able to find any resolution to this? There is a new thread open with a similar issue, if you are still having this problem please considering visiting the following thread:

https://community.netgear.com/t5/Troubleshooting/Web-Viewing-Issue-Green-Screen/m-p/977484#M3516

Thank you!

JamesC