Arlo|Smart Home Security|Wireless HD Security Cameras
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Video quality on Arlo Wire-Free camera looks faded

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CEJS
Aspirant
Aspirant

I recently added another camera to my Arlo base station.  The camera needed to be updated which I did.  The video quality on this camera only is inferior to the other 3 I have connected.  It looks like an old faded color picture from he 70’s.  All cameras are the Arlo Wire-Free and the firmware update is 1.3.319

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StephenB
Guru Guru
Guru

@CEJS wrote:

The video quality on this camera only is inferior to the other 3 I have connected.  It looks like an old faded color picture from he 70’s.  All cameras are the Arlo Wire-Free and the firmware update is 1.3.319


Maybe exhange the camera with the seller.

CEJS
Aspirant
Aspirant
I don’t think it’s the camera but rather the firmware update that did this. I have extra cameras. Tried two different cameras and both have the same issue. Wish I could post pictures to show the difference
StephenB
Guru Guru
Guru

@CEJS wrote:
 Wish I could post pictures to show the difference

You should be able to attach a photo.

 

Try clicking on the paper clip under the post window (or on the camera above it).