Arlo|Smart Home Security|Wireless HD Security Cameras
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BairStrokes
Follower
Follower

I have changed the batteries in both Arlo VMC3030 cameras with top of the range lithium batteries and the one camera has come back on automatically but the other wont come back on and the message on my screen is as below

 

("Your Arlo device appears offline. Please make sure its powered on and connected to the internet

 

Then below is a box saying "Need Help")

 

Could you advise of anything I can do to resolve this please?

 

ps when it comes to this type of thing I am a bit of a dinosaur with hubs and routers and things!

 

Thanks 

2 REPLIES 2
StephenB
Guru Guru
Guru

@BairStrokes wrote:

I have changed the batteries in both Arlo VMC3030 cameras with top of the range lithium batteries and the one camera has come back on automatically but the other wont come back on and the message on my screen is as below

 

("Your Arlo device appears offline. Please make sure its powered on and connected to the internet

 


Have you tried swapping the batteries? Then see if the problem moves.

TomMac
Guru Guru
Guru

also make sure they are in correctly

 

20170414_074533.jpg

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