VMC3030 not recognizing the QR code from APP

[LINISIS]

Good Day,

VMC3030 not recognizing the QR code from APP. Tried moving the camera, nothing workout.

THanks

[StephenB]

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@LINISIS wrote:

VMC3030 not recognizing the QR code from APP. Tried moving the camera, nothing workout.

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The VMC3030 can't connect to your home wifi, and the on-boarding process doesn't including scanning a QR code.

Either you entered the wrong camera model here, or you specified the wrong device when you tried to add it. 

Starting with confusion on the camera model - the VMC3030 is the original Arlo WireFree HD camera.  Unlike other Arlo cameras, it uses 4 CR123 batteries.

Moving on to "add device" - When adding a VMC3030, you specify "Cameras", then "Other".  That will show you a "legacy" screen.  Then choose "Arlo".

[LINISIS]

Hey,

Thanks for your reply. Model name is correct and its using 4 - 123 Batteries .

As you mentioned in App - i have chosen other - then Arlo. But asking to connect base station.

Please help to resolve.

thanks

[LINISIS]

Please let me know which model base station or smarthub needed to connect VMC3030 ?

[StephenB]

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@LINISIS wrote:

Please let me know which model base station or smarthub needed to connect VMC3030 ?

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Compatibility info is here:  https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

Your camera is called the Arlo Wire-Free Camera in this guide.  As you can see, your camera is compatible with all Arlo base stations and SmartHubs.