Arlo|Smart Home Security|Wireless HD Security Cameras

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pog-1
Aspirant
Aspirant

Hi There,

one of my cameras keeps crashing after 3-5 mins batteries are fully charged 

any help would be greatly appreciated 

3 REPLIES 3
jguerdat
Guru Guru
Guru

Define switching off and crashing. Offline? Non-responsive? Have you rebooted your base? Have you swapped cameras around to see if the issue follows the camera or stays with the location?

pog-1
Aspirant
Aspirant

I have rebooted the base unit and moved the camera around and it’s still switching off/shutting down after a few mins 

jguerdat
Guru Guru
Guru

It sounds like it could just be a faulty camera. Since they're no longer sold, you can either buy a new camera, which will require a subscription for cloud recordings, or take a chance on a used camera.