Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2017-06-16 07:37 PM
  • 2596 Views
  • 0 Likes
  • 2 In Conversation
BAHappycamper
Aspirant
Aspirant
‎2017-06-16 07:37 PM

I have one of my cameras that I can't see anything at night ! The IR lights are on but still can't see anything ! The camera is set up for night vision but does not seem to be working ! I have done all the protocols by taking batteries out , turning off camera , deleting camera and reactivating ! Anybody have any suggestions ?

Labels:
0 Likes
Reply
Message 1 of 2
2,596
1 REPLY 1
TomMac
Guru Guru
Guru
‎2017-06-17 03:47 AM

Have you tried the camera in a small room to see if any IR illumination....

 

Otherwise, Contact Netgear Support

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
2,580
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-06-16 07:37 PM
  • 2597 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.