Arlo|Smart Home Security|Wireless HD Security Cameras

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alwatts
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In library mode, the stored video doesn't load to view on my android cell phoen.  Problem started approximately 2 weeks ago but I've had this set-up for several years with no problems loading stored video to phone.  I also use a Galaxie Android to view stored video.  It seems to working ok.  I have deleted app from my phone twice and re-instllled to see if that would work but so far no luck.

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StephenB
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@alwatts wrote:

In library mode, the stored video doesn't load to view on my android cell phoen.  Problem started approximately 2 weeks ago but I've had this set-up for several years with no problems loading stored video to phone.  I also use a Galaxie Android to view stored video.  It seems to working ok.  I have deleted app from my phone twice and re-instllled to see if that would work but so far no luck.


Are you using app version 5.4.2?

alwatts
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I was not until this morning.  After reading your post I checked my version and found a update.  I updated but with no joy.  Still same problem.

alwatts
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Aspirant

I feel sort of stupid right now.  Got to digging around and comparing settings between phone and pad.  Realized I turned off wi-fi on phone the other day.  Turned it back on and everything is working fine.  Didn't realze wi-fi had to be on.