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VMB5000 on board into app error

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mstanton
Aspirant
Aspirant
‎2024-01-05 10:55 AM

I have a problem on boarding a ARLO smarthub VMB 5000 onto the app i get the following error. 

 

The operation could not be completed 

(arloNetworking.ServerResponseError 1.)

 

Any Ideas?

 

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jguerdat
Guru Guru
Guru
‎2024-01-06 07:17 AM

I haven't heard of that one. Try resetting the hub by holding the reset button until the LED starts flashing amber. Let it reboot to solid blue (~2 minutes) and try adding it to your account again. If you happen to be using a VPN, disable that during the installation.

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