VMB4540 Forwarding Status Not Available

[Kate_TW]

My router is a Netgear Orbi.

I have reserved an IP address for the hub, and setup the forwarding based on the information from Arlo app, it still shows not available.

Can anyone help?

[StephenB]

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@Kate_TW wrote:

My router is a Netgear Orbi.

I have reserved an IP address for the hub, and setup the forwarding based on the information from Arlo app, it still shows not available.

Can anyone help?

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Try checking that the port is actually open on a PC using 

• https://canyouseeme.org/

One possibility is that you are double-routing (that your ISP provided a gateway, and not a modem).

Another is that your ISP is using CGNAT - which does not support port forwarding.

If either is happening, the port will show up as closed.