Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

VMB3000 one camera offline

Reply
Discussion stats
  • 1 Reply
  • ‎2017-10-08 09:34 AM
  • 1161 Views
  • 0 Likes
  • 2 In Conversation
Edc1234
Follower
Follower
‎2017-10-08 09:34 AM

Hi,

 

I'm having a problem with one my camera, being offline. I try everything possible, but nothing works. I bought it about 3 Month ago. It worked before but not now, please help.

 

Ed 

Labels:
0 Likes
Reply
Message 1 of 2
1,161
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-10-08 11:19 AM

This is the Q camera area but your selected model suggests an original wireless camera. The suggestions will vary according to the actual model.

 

Assuming it's NOT a Q camera, what have you tried? Are the batteries fresh? What happens when you open and close the battery door - does the LED blink blue briefly? Have you tried power cycling the base or removing the camera from Settings, My Devices and resync it?

0 Likes
Reply
Message 2 of 2
1,156
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-10-08 09:34 AM
  • 1162 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.