Arlo|Smart Home Security|Wireless HD Security Cameras

VMB3000 hardwried to Asus AiMesh AX6100. Need to reboot router to have Base Station come online.

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Kmm1482
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I have my VMB3000 basestation hardwired into an Asus AiMesh wifi router node upstairs. It seems every 12 hours (give or take) the basestation loses the connection and goes offline. To get it back online, I would reboot the router. CS says any streaming or gaming bandwidth may kick it off but my PS4 is hardwired downstairs, and I tested 3 concurrent streaming devices and the base station stayed connected. I then hardwired the basestation into the main router that’s hardwired directly into the modem and it’s been connected over 24 hours. Is this simply an issue with the router node or possibly a basestation setting?

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JessicaP
Arlo Employee Retired

Hey Kmm1482,

 

You may need to check with your router node if you're able to get your Base Station to go online through the main router that's directly connected to your modem.

Kmm1482
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Which setting would that be?