Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

VMB3000 - cant complete setup because app can't find the device

Reply
Discussion stats
  • 1 Reply
  • ‎2018-08-12 08:57 AM
  • 1118 Views
  • 0 Likes
  • 2 In Conversation
djoej
Follower
Follower
‎2018-08-12 08:57 AM

I finally found my device but can't log in error says internet error  

My internet connection is good on router and arlo base unit.

The camera does not sync with base unit.

Help Dan

Labels:
0 Likes
Reply
Message 1 of 2
1,118
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-08-12 04:57 PM

Need full details. What do you see? What error messges are displayed? Have you claimed your base?

0 Likes
Reply
Message 2 of 2
1,085
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-08-12 08:57 AM
  • 1119 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.