Arlo|Smart Home Security|Wireless HD Security Cameras

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zroud
Follower
Follower

I have made a reset to my arlo station and now am getting « .. unable to claim this device.… »
can you please reset my online account

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jguerdat
Guru Guru
Guru

There's no way to do that through a forum post.  You have to open a case with support using the Contact Support link at the bottom here.

JamesC
Community Manager
Community Manager

zroud,

 

As mentioned above, this request needs to be made through the support team. Please let me know if you need help opening a case.

 

http://www.arlo.com/en-us/support/contact.aspx

 

JamesC