Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB3000 Running Ver 3.6.8 as of 6/3/2022. User unable to delete videos.

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R_citro
Follower
Follower

I have cameras model VMC3030. My wife has full access granted but sometime after ver 3.6.8 she is unable to delete videos. The trash can in lower left is grayed out. We are using iphone apps. I still have full use on my phone as primary user.

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.