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The 1.2.21616 update was magic to the battery condition troubles , but after tryng everything i can find in community , i just can't get one single camera to sink after it was installed . The amber light blinks on the far right on the base station when i tried to remove and add the camera again,but does not find that camera .Three of the cameras accepted the update but i never get the blue then amber sink lights for the fourth camera . All cameras worked beautiful until the update . I've been trying to work with this last camera for weeks , and all i do is to no avail . Any ideas please ? I fear doing a complete reset in that i may loose the other three cameras
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If the camera LED on the base is amber, it usually means you haven't "claimed your base station". You should remove all of the cameras from your app, then add device > base station. Add the base station first. Then sync your cameras
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If the camera LED on the base is amber, it usually means you haven't "claimed your base station". You should remove all of the cameras from your app, then add device > base station. Add the base station first. Then sync your cameras
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My device is a desktop ?
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That's fine - just do the same thing. The app and a browser work in the same way.
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Should i remove all the cameras and base station from my profile to add them again?
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That will be what support will have you do if you open a case with them. Give it a try.
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I did have to re-sync all cameras , but the camera in question was also bad . I can't compain much as this was the original wireless Arlos , probably nearing eight years old . Thank you all for your tec-help. Everything is back up and running
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