Arlo|Smart Home Security|Wireless HD Security Cameras

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jmat
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Aspirant

I am trying to use a range extender with my Arlo.  I have tried a cheap monoprice one, the Netgear WN3000RP and a Netgear WNCE2001.  All three are able to connect to my router and all 3 work with the arlo, however, within a few hours to a day the Arlo station loses connection to the internet.  The second light goes orange.  Have to either unplug and reset the arlo or the extender.  

 

Anyone able to give me some help on getting a stable connection?  The third light remains green indicating the cameras are still connected.  All cameras have 2-3 bars of connection strength to the base station and the extender is only in the next room from the router and has a strong signal.

 

Jason

 

 

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jguerdat
Guru Guru
Guru
Use of an extender means that the WiFi connection to the router has to remain good. If for any reason to WiFi connection between the extender and router drops or has significant issues, the base could experience this. Of course, that may not be the problem so I'd try connecting the base directly to the router. If that causes an issue with camera connections to the base, use a long Ethernet cable routed as safely as you can through the house.
jmat
Aspirant
Aspirant
I forgot to add that I originally had the base station connected to the router with a Ethernet cable and everything worked great except one camera was barely out of range. That's why I tried the extender.

Using a long Ethernet cable is really not the answer I hoped for. Even on the Arlo website it indicates that the base station will work with an extender. I even tried two Netgear ones.

All three extenders have stable connection to the router. I have no other wifi connection issues with the various iPads, iPhones, computers, etc.

Jason
jguerdat
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Guru
The long cable is just for troubleshooting. What about connecting the base back on the router but position it differently and maybe a temporary relocation of that 3rd camera to see if the repositioning helps? If the base issue is related somehow to the use of the extender, these steps may (or may not) help.