Updating camera names in admin account doesn't update in other shared accounts?

[ant]

Hello.

I just noticed the other shared accounts do not get cameras' name updates in both iOS apps and web site. Only the administrator account has the cameras' name changes. Shouldn't those shared non-admin accounts be showing the updated names too?

Thank you in advance. 🙂

[JamesC · Accepted solution]

ant,

This is intended by design. The camera name that the "friend account" sees will be the same name that the camera had at the time that it was shared using the Grant Access feature.

JamesC

[ant]

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JamesC wrote:

ant,

This is intended by design. The camera name that the "friend account" sees will be the same name that the camera had at the time that it was shared using the Grant Access feature.

JamesC

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Thanks. I'd love to see an option to do to all accounts from the administrator accounts. Updating each account is tedious!

[Srbeland]

How do I update the other accounts?  Do I have to delete the friend and then send a new invite?

[ant]

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Srbeland wrote:

How do I update the other accounts?  Do I have to delete the friend and then send a new invite?

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Log into those accounts and rename them.

[Srbeland]

I can't log in to those accounts. They are not my accounts. I have to contact each person I have shared them with and ask them to log in and rename them? That doesn't make sense to me.

[ant]

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Srbeland wrote:
I can't log in to those accounts. They are not my accounts. I have to contact each person I have shared them with and ask them to log in and rename them? That doesn't make sense to me.

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Yep, it sucks. 😞

[b-d-w]

Delete them as users and then send a new invitation.  New invitation will include camera names named by Admin account.