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Unable to view live video in full screen mode in Arlo Mobile App.

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Jmason1207
Follower
Follower

I'm running Arlo app ver. 4.10.5_28616 on a Pixel 7 Pro with Android 14. Whenever I click the expand arrows to view live video in landscape mode, it rotates the screen to landscape, stops live video and then rotates back to portrait. I have cleared the app cache and storage; uninstalled/reinstalled; removed all my cameras and reconnected them. Nothing is working. I can't figure out if this an app issue or OS issue. 

Here is what it looks like: https://photos.app.goo.gl/Hu7imNTQA8ZVvwyD6

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jguerdat
Guru Guru
Guru

It may be a Pixel 7 issue (not sure if you're the same person I've responded to before but a similar problem was posted a couple of days ago). Is the phone in landscape mode when you select the arrows to expand the view?

ShayneS
Arlo Moderator
Arlo Moderator

@Jmason1207 Can you update to the latest version of Android 4.11.1 and test again.