Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 1137 Views
  • 0 Likes
  • 2 In Conversation
ant
Mentor
Mentor

I just saw two firmware upgrade requests. I went ahead and upgraded them remotely, but one camera failed with its "Upgrade failed -- Camera rejected upgrade request." What's wrong?

 

Thank you in advance.

2 REPLIES 2
jguerdat
Guru Guru
Guru

I haven't heard of that message but try using fresh, known good batteries, perhaps from another camera. Low battery levels won't allow an update to occur.

ant
Mentor
Mentor

jguerdat wrote:

I haven't heard of that message but try using fresh, known good batteries, perhaps from another camera. Low battery levels won't allow an update to occur.


 A base power cycle fixed it, and its batteries were still high. However, a closer camera went offline. Argh. Why so many issues just to update its recent firmware for the cameras? So annoying!