Unable to log in to myarlo page on Chrome or Firefox through PC. Works fine on iPhone.

[Vituccio70]

I haven't been able to access my myarlo page via PC for several days now...I can't access it either from Chrome or Firefox. It only works via Iphone app. I enter the login credentials and the page remains fixed without access...

Can you tell me how to solve the problem for Arlo Base VMB3010r2 and 3 VMC3030?

Thanks

[TomMac · Accepted solution]

first it's MY.ARLO.COM

also make sure you temp turn off your anti virus as some brands stop same...

if it works, you need to whitelist the site with the anti virus

[Vituccio70]

Wow...Thank you...You were right...I turned off the antivirus and it's gone...Now I just have to figure out why the antivirus is blocking access...Thanks again...

[jguerdat]

If it's Kaspersky you have to whitelist arlo.com. There are threads here that include full directions - just search for "kaspersky".