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Phaye
Follower
Follower
How do I speak or char with a live agent? My verification code is not received therefore I cannot login. Need my profile verified. I am in a loop and cannot access with receiving the code. Anyone????
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StephenB
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@Phaye wrote:
How do I speak or char with a live agent? My verification code is not received therefore I cannot login. Need my profile verified. I am in a loop and cannot access with receiving the code. Anyone????

Is this using email verification? 

 

If so, who is providing your email service?  

 

The email is sent from no-reply@arlo.com via amazonses.com.  Some email providers block amazonses.com by default.  You might need to contact them, and see if that can be changed for your account.

 

Obviously check your spam filter first...