Arlo|Smart Home Security|Wireless HD Security Cameras

Two step verification no email with code received

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Arlo365
Aspirant
Aspirant

Hello Community,

 

I have an Arlo account with two step verification where an email is activated behind. When I try to log in the  /my.arlo.com/#/verify-identity page asks me to send the code which should have been sent to the email activated. Unfortunately I do not receive such email, neither in Spam nor any other folder. As I did not register another device I'm not able to login into my arlo system anymore - someone to help me please !

1 ANTWORT 1
Arlo365
Aspirant
Aspirant

There is no single Person in this community who can help me ?

I have no alternative than the email which is stored under my account. And when selecting the email und "other verification" I never receive a Code. Selecting SMS or a cell phone number is not offered.