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Trying to get my Arlo base to connect to the internet

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  • ‎2018-09-03 11:49 PM
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dwheeler36
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‎2018-09-03 11:49 PM

Hi people. I am just trying to get my Arlo base to connect to the internet which is connected with a cord from the router to the Arlo base. For some reason they say there is no connection and no internet. Also I cannot get the cameras to show on the screen. Keeps on saying it's searching and then now it says it is offline and go to Arlo support. LOL. Can I speak to a person please.? Anyways. Any help out there? Much appreciated. Thank you.

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TomMac
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‎2018-09-04 04:15 AM

Are you using a standard ethernet cable?

Have you tried a different port on the router?

Are any leds lit on the Arlo base?

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