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Trusted Device

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  • ‎2023-02-07 03:25 PM
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Washy
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‎2023-02-07 03:25 PM

I recently purchased an iPhone 13. I cannot add it as a trusted device. 

I saw this posted previously but the solution was not posted. Please help me add this as a trusted device. I have had to say 'do not trust this device' too many times. 

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JamesC
Community Manager
Community Manager
‎2023-02-08 04:30 PM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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