- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just two hours ago, all four cameras had green running men, good connections to WIFI, and FULL BATTERIES.
Suddenly, the three cameras closest to the base station have gone off-line, but the fourth camera, which is the furthest away from the base station, is still online.
These cameras are 10 miles away...is there anything I can do remotely to fix this?
Can you test the three offline cameras for me?
Thanks,
Plzhelp
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Plzhelp,
The troubleshooting that could be done remotely is to restart the base station from the WebUI or Arlo App. This option is located under Settings > Base Station Settings > Restart. This is essentially the same as physcially powering down the base station and powering it back on. You will not lose any settings or lose the cameras that are synced to the base station.
I'm looking forward to your response.
KristynM
Arlo Support Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Plzhelp,
The troubleshooting that could be done remotely is to restart the base station from the WebUI or Arlo App. This option is located under Settings > Base Station Settings > Restart. This is essentially the same as physcially powering down the base station and powering it back on. You will not lose any settings or lose the cameras that are synced to the base station.
I'm looking forward to your response.
KristynM
Arlo Support Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear KrystynM:
It worked...the three offline cameras are back on...and the fourth camera stayed on!
Thank you ! Thank you ! Thank you!
Plzhelp
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
599 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
171 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
824 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
955 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,006 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,866 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »