Arlo|Smart Home Security|Wireless HD Security Cameras

The cameras keeps detecting motion

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sagethyme
Guide
Guide
Help, I have an Arlo I moved from outside to inside and it keeps recording due to none
existent motion. Outside I thought it was the sun that kept it detecting motion but that is not the case. Kept getting notifications during the night time. I also just had to show off a few other cameras because of the sunshine. I tried removing the camera from the system and then rethinking it, that did not help
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TomMac
Guru Guru
Guru

Take the camera and pull batteries and replace... Place it in a room with no activity facing a wall a few feet away.

See if it continues to set off false alerts

 

If it does, you should check the sense levels and if good, then use REMOVE DEVICE and bring back as new...

 

if issue continues still I would contact Netgear Support

 

 

As a PS... spider webs set my cam off for a while till I clean them off outside, just something else

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sagethyme
Guide
Guide
I did all of that. It is inside the house on a table, no spiders!
jguerdat
Guru Guru
Guru

Then open a case with support, as suggested previously.