Tampering

[RacyMacy]

I have a doorbell - outdoors and I need to connect mine to others - how do I do this.  My connectivity for my internet is continually tampered with too - I'm with verisure and the whole system is tampered with, signal shut down.  

what do you suggest, when I go out the doorbell is temporarily stalled.  I need help with.  I have residents actively supported by police able to access my home on repeat!

[jguerdat]

How do you know about the tampering? 

Unless you've provided anyone with access, either using your account or you've used Settings, Grant Access to anyone, no one should be able to access your system without a warrant or other permission  from you.

We need all details to try to figure this out.

[RacyMacy]

Hi

I deal with hacking.  this is through my devices or otherwise.  am with Verisure, they're alarm system was hacked - completely.  My details were accessed, my devices too.

My indoor camera can be tampered with, light turned on and off etc - even the actual system with verisure - no one monitors this effectively.  They had been hacked and their systems were down a number of months ago - at least 4 or 5.

This keeps happening in connection with me -  various services.

Then the actual devices light is messed with.  The doorbell is connected to the internet and this keeps being shut off.  As my home is accessed this is done before my home is entered. my internet has been re-wired and is messed with at will.  I can log and ask you to track the frequency and you'll see what I mean, it's excessive and constant.  

My internet provider hasn't done anything and they seem to not pick up on the level of times the broadband line drops.  (Very frequent - especially when I'm out).

If this is monitored it's easier to understand.

I also need to know how to connected other people to my devices so it's not just me monitoring this alone.

[jguerdat]

Since the system is supplied through Verisure, you need to work with them. We have no idea how they have integrated Arlo into their environment. As for the Internet connection being "rewired" (not sure what that means), that's an ISP issue. I would also ask the police for help since this seems to be a much bigger issue than Arlo.

You can add people for access to your system by using Settings, Grant Access. They won't have full control even if the additional Access Rights are provided to them but it's close.