Arlo|Smart Home Security|Wireless HD Security Cameras

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Saint070807
Aspirant
Aspirant
Purchased a new Arlo camera system. Have been unable to sync 3rd camera after initial firmware update
4 REPLIES 4
Streak2
Master Master
Master

Remove and replace the battery , try again.

Saint070807
Aspirant
Aspirant
Thanks. I have removed the batteries multiple times. I have even rebooted the main hub. I also removed all cameras and started from scratch.
MrA2u1
Apprentice
Apprentice

I had a similar issue with one camera. i was finally able to sync while plugged in but that camera kept going off line.. It would wind up being a bad camera that seemed to be loosing contact between the battery and camera. Netgear did replace this camera 3 weeks ago and I have had no issues since the swap.

steve_t
Master Master
Master

I had one camera that wouldn't sync even after multiple battery pull resets and even putting the camera on the shelf next to the base station. Eventually, I moved the base station a few feet further away from my wifi router and the camera sync'd right away. I suspect some sort of interference from the wifi router