Arlo|Smart Home Security|Wireless HD Security Cameras
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Sync Button Is Not Working Or Camera Is Broken

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Tom1120
Aspirant
Aspirant

What can be done over a year old 

3 REPLIES 3
jguerdat
Guru Guru
Guru

Nothing, officially. WHat do you see? WHat have you tried? Maybe we can get it working again if we have details.

Tom1120
Aspirant
Aspirant

I had to resync my base station as I went to resync the cameras 1. Of them will sync the button on the top will not work I push it down and no blue light changed battery still nothing  I'm at lost now

jguerdat
Guru Guru
Guru

When you open and close the battery door does the blue LED flash to let you know the camera is powered? If not, try known good batteries and only lightly insert them in their slots, paying close attention to the polarity. Don't push them down - let the battery door do the pushing. Any blue flash when closing the door now? If so, does syncing work?