Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Supported Base Stations = -1?

Reply
Discussion stats
  • 1 Reply
  • ‎2015-12-28 01:44 PM
  • 2267 Views
  • 0 Likes
  • 2 In Conversation
discod450
Follower
Follower
‎2015-12-28 01:44 PM

Attempted to setup an account today during the "upgrades".  My account now shows the supported number of base stations as -1, so I am unable to add a base station. The account also shows cloud storage capacity as 0MB.  How can I delete the account & re-create, or have the supported base stations and cloud storage updated for the account?

Labels:
0 Likes
Reply
Message 1 of 2
2,267
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2015-12-29 10:01 AM

discod450,

 

Some users experienced issues during the upgrade process. Now that the upgrade is complete were you able to successfully get your system set up? Please let us know!

 

JamesC

0 Likes
Reply
Message 2 of 2
2,249
Related Labels
Discussion stats
  • 1 Reply
  • ‎2015-12-28 01:44 PM
  • 2268 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.