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Supported Base Stations = -1?

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discod450
Follower
Follower

Attempted to setup an account today during the "upgrades".  My account now shows the supported number of base stations as -1, so I am unable to add a base station. The account also shows cloud storage capacity as 0MB.  How can I delete the account & re-create, or have the supported base stations and cloud storage updated for the account?

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JamesC
Community Manager
Community Manager

discod450,

 

Some users experienced issues during the upgrade process. Now that the upgrade is complete were you able to successfully get your system set up? Please let us know!

 

JamesC